Postage + Refunds & Returns
Postage
All items purchased on this website will be posted within 2 business days.
Refunds/Returns Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging
To complete your return, we require a receipt or proof of purchase.
Refunds/Repairs
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
If you item is repairable then we will advise you as to how long the item will take to repair and to be sent back to you.
If your refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should get in touch with us here for the return address.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Need help?
Contact us here for questions related to refunds and returns.